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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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manuel martinez

September 12, 2024

5  out of  5
rating by manuel martinez
"I cannot speak highly enough of Zochil and Zulien! Their expertise and dedication truly set them apart in the insurance industry. When I faced a particularly challenging claim, they went above and beyond to help me navigate the complexities and secure a favorable outcome. Their clear, comprehensive guidance and unwavering support made a stressful situation manageable and ultimately successful. Their responsiveness and personalized service ensured that all my insurance needs were met with precision. It's rare to find professionals who combine such deep knowledge with genuine care for their clients. I highly recommend Zochil and Zulien for anyone seeking exceptional insurance advice and support."
We responded:
"Thank you Manuel for the 5 ⭐️ and for the kind words. We are so happy to help you out anytime you need. We enjoy having you and your family as a customer and it’s always a pleasure talking with you both. "
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Jocquice Spikes

July 11, 2024

5  out of  5
rating by Jocquice Spikes
"Excellent Agent with exceptional customer service. I've been a State Farm customer for many years and recently changed agents to Zulien's office. I was greeted within 24 hours with a welcome phone call to review my policies and ensure I had everything I needed. Everyone in the office is professional, attentive to my needs, and treats you like family - even the Office Rep Zochi Morales. I'm truly impressed with her patience, and outstanding support in going the extra mile. With such a remarkable insurance agent by our side, all of my coverage needs are in the best hands. If you're looking for an agent that does not treat you like a number, but an actual human being, this is the place for you!"
We responded:
"Thank you for the kind words. Thank you for selecting us as your new agent, we look to many years together. "
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Amyla Patricia Jimenez

July 3, 2024

5  out of  5
rating by Amyla Patricia Jimenez
"Office representative Zochil Morales made my first car accident report easy and smooth. As nervous and unsure on the procedure, representative Morales reinsured me everything was going to be fine, and helped me on every step. Overall Zulien’s team was beyond helpful and comforting for this traumatic experience. I would 10/10 recommend Zochil Morales as your representative."
We responded:
"Thank you for the kind review. Glad Zochil was able to help and guide you through this incident. Always nice to hear that you are happy with our customer service. "
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linda thompson

July 2, 2024

5  out of  5
rating by linda thompson
"Very happy with everyone at this office. Very friendly and also very helpful. They always answer my question and give me great customer service."
We responded:
"Thank you Linda, glad you are happy with our office customer service. And thank you for taking the time to give us a great review. "
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Luis

July 2, 2024

5  out of  5
rating by Luis
"If looking for an insurance agent I would say Zulien and Zochi are just like the commercial from State Farm and beyond. I’ve been a customer for over ten years with them and every time something comes up, being in their hands makes me feel less stress, they truly care. They don’t make me feel like they’re just an agent, they really make you feel like you’re family! I have car, motorcycle, renters/home insurance with them, they cover everything I need and even gave me good pointers on how to save money when I first got my motorcycle. I could keep going on how great they are but I would say go check them out and you can see for yourself!"
We responded:
"Thank you Luis for the kind words and taking the time write this really great review. It's always great to connect with you on your commercial insurance."
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Cristina Pro

June 30, 2024

5  out of  5
rating by Cristina Pro
"Very understanding very helpful never had any problems with them"
We responded:
"Thank you for the review, it’s been great having you as a customer all these years. "
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Jeanie Slater

April 29, 2024

5  out of  5
rating by Jeanie Slater
"Zulien and Zochil go above and beyond to help their clients. I feel more like family than client. They have been there with me every step of the way as we faced water damage in our home; a restoration company was referred and sent immediately lessening the damage. They came to our home to provide notary service when my significant other was too ill to leave the home. They are always responsive, friendly and the service is timely. This agency treats their clients with the utmost respect and care. I highly rate them. You would be lucky to have them in your corner."
We responded:
"Thank you Jeanie for the super kind words. Glad to have been there when it mattered the most. We are lucky and blessed to have you as a customer. "
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Tony Reyes

April 24, 2024

5  out of  5
rating by Tony Reyes
"Excellent customer service! I had just landed in Hawaii and wasn’t sure if I needed additional rental car insurance. I sent a message to the State Farm team and within less than an hour I was able to add the coverage to my policy. I enjoyed my trip knowing I was covered. Thank you Xóchitl for your quick response and action."
We responded:
"Thank you Tony for the kind review. Glad we helped make your trip a pleasant one. Thank you for being a valued customer. "
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Rona Velasco

September 29, 2023

5  out of  5
rating by Rona Velasco
"If you need home or car insurance, ask for Zochil Morales at State Farm, Pleasanton, CA. She's a 10, an asset to her firm. She works efficiently and diligently, and she's always on top of things. She's very pleasant and very professional. I'm keeping my insurances at State Farm because of Zochil. I hope she stays where she is as she gives the best customer service ever! God bless you, Zochil, thank you for all your help!"
We responded:
"Thank you for the kind review about Zochil. "
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Stephanie Varela

September 27, 2023

5  out of  5
rating by Stephanie Varela
"Zochi and her team have been invaluable to my family and I for many many years! Her and her team are AMAZING at what they do and have been helping me navigate all to do with their services since I was 17! Now at 30 they are still my go to and I know I can count on them for anything! I would recommend (And have done so) Zochi and her team to anyone searching for great dependable and hard working folks! Thank you for all you do!"
We responded:
"Thank you Stephanie for the super kind words. Zochil and the rest of the team do strive to provide great customer service for our customers. It’s been a pleasure with you and your family over the years. "
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Nichole Pelayo

August 30, 2023

5  out of  5
rating by Nichole Pelayo
"Best of the best! Everyone I have interacted with is so nice! They are very accommodating and such a pleasure to work with. Every interaction feels like I’m chatting with family. It’s a great feeling knowing whenever I need to reach out they will be there to help asap! Couldn’t ask for a better insurance team!"
We responded:
"Thank you Nichole for the 5 star review and kind words. I am glad that your experience with our office and customer service. As a small business owner we strive to provide great service to our customers. We are so happy to have you as part of our State Farm family."
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Andres Aguirre

August 25, 2023

5  out of  5
rating by Andres Aguirre
"Our family has been with Zulien’s office since 2017 and we are really happy with the customer service they provide to us. The girls are friendly and very helpful when we have any questions about our policies or dealing with a claim. Their respond time to our phone calls, emails and text are prompt. Throughout the years they have checked in with us to review our insurance for our home, autos, and umbrella policy. I’ve never had an agent in the past review any policy after purchasing it. It makes a BIG difference when you have a good RELATIONSHIP. I recommend my oldest SON now that he is driving and in charge of paying his own insurance. Zochil took the time to explain the importance of having the right amount of coverage and what causes his insurance to go up. We won’t be going anywhere, and we will be staying with Zulien office. We recommend her to everyone! I JUST WANT TO SAY THANKS TO ZULIEN OFFICE MY LIFE BEING BETTER WHEN IT COMES TO MY CAR AND HOME POLICIES .. THANK YOU"
We responded:
"Thank you Andres for the 5 star review and kind words. Our agency loves helping you with your home, umbrella and auto insurance. Thank you for allowing us to help you over all these years and putting that trust in us. Zochil and I are so happy to have you as a valued customer."
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Lesley Howard

August 25, 2023

5  out of  5
rating by Lesley Howard
"If I could give these ladies 10 stars I most DEFINITELY WOULD!!!! I have been a part of the State Farm family for well over 20 years. Zochil and Zulian have been more than helpful to me. Always provided impeccable Customer Service when it came to my auto insurance as well as life insurance policies. When I had to file claims , they made sure everything was done in a fast and thorough manner. My husband and my 3 children are now also members of State Farm! They’re the Absolute Best!"
We responded:
"Thank you Lesley for the really kind words. Zochil and I very much enjoy having you and your kids part of agency and being able to help you with your insurance needs over all these years. "
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Jose Blanco

August 23, 2023

5  out of  5
rating by Jose Blanco
"For the nine years I been with state farm Zulien and Zochi have always been really helpful and kind when we have questions about our insurance or doing any changes to it … I Highly recommend them for anyone looking an insurance agent"
We responded:
"Thank you Jose for the 5 star review and for being such a great customer over the years. We really love having you as part of State Farm family. "
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Eren Gutierrez

April 17, 2023

5  out of  5
rating by Eren Gutierrez
"Happy Insured Individual here - I have been with this agent over a decade and can't say enough that will speak highly to their superb service. They are truly my insurance family who actually pays attention to you. They have amazing agents that care about you and your needs, who provide you with THE best customer service experience. The team personally guides you with any questions, claims, quotes, etc. in such a prompt way and offers quality insurance at what I've found to be the best rate. Now, Zochil (aka best agent ever) is my girl, so don't get her too busy because I'll always need her attention. Super feliz con mi agente Zulien Morales de State Farm con la cual e estado por mas de una decada. El servicio y atencion individual que ofrencen es incomparable. Los agentes se encargan de ti y saber/ofrecer los mejores servicios para ti. Es la mejor aseguranza que e podido encontrar, tanto por el excelente servicio al cliente como por los precios."
We responded:
"Thank you Erin for the kind words. We have really enjoyed having you and your family as our customers over the years. Zochil and I enjoy chatting wiht you and glad we can be there to help. Thank you again!!!!"
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Alicia “Aly”

January 10, 2023

5  out of  5
rating by Alicia “Aly”
"El mejor equipo de agentes estamos 10 años juntos y estamos muy felices con sus consejos de seguros para mi negocio y seguro personal. Siempre nos atienden súper bien recomendado al 100%"
We responded:
"Thank you for the super kind words. We are glad to have helped you with your personal and business insurance over the years. Gracias por sus buenas palabras. Estamos agradecidas de poder ayudarla con sus seguros personales y de negocio todos estos años. "
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Corrie Christine

January 4, 2023

5  out of  5
rating by Corrie Christine
"The best insurance agency out there hands down. Their customer service is by far the best I’ve experienced."
We responded:
"Thank you for the awesome review, we love having you as a customer. "
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David Rodriguez

November 29, 2022

5  out of  5
rating by David Rodriguez
"Great customer service! Any questions I have they are quick to respond!"
We responded:
"Thank your the 5 star review. We take pride in our service. "
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Dhar B

November 9, 2022

5  out of  5
rating by Dhar B
"I’ve been a loyal customer with Zulien office since 2013. They have provide me and my family GREAT customer service and have help us during our claim process. We have our autos, home and properties with Zulien’s office. I wouldn’t go anywhere else for my insurance."
We responded:
"Thank you Dhar for the kind words, we love having you as a customer over the years and we are so happy to be able to help with your insurance needs and we love seeing your personal life evolve much like you have seen us. Thank you again."
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creolegurlly09 Flintroy

November 7, 2022

5  out of  5
rating by creolegurlly09 Flintroy
"Zochi was very helpful with adding a new vehicle onto my insurance plan. She also explained various plans that suited my needs. I really appreciate working with Zochi and her sister for my State Farm plans."
We responded:
"Thank you for the kind words. We enjoy having you as part of our State Farm family and being able to help with your insurance needs."
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Arthur Snowden

October 20, 2022

5  out of  5
rating by Arthur Snowden
"One of the best to ever do it, thank you so much for your service"
We responded:
"Thank your for the five stars and glad to read “the best to ever do it”. Thank you for the kind words."
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Marilu Morales

September 24, 2022

5  out of  5
rating by Marilu Morales
"Excelente trabajo y servicio 👍👍"
We responded:
"Gracias! Siempre queremos dar ese servicio a nuestros clientes. Gracias por su apoyo!"
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Jessica Robinson

July 29, 2022

5  out of  5
rating by Jessica Robinson
"Patient in understanding my needs."
We responded:
"Thank you for the review, we are glad to help."
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Andrea Noguez-Olguin

April 13, 2022

5  out of  5
rating by Andrea Noguez-Olguin
"Very helpful and efficient in getting me the best price and the best coverage."
We responded:
"Thank you for the 5 star review. Glad we were able to help you out with your insurance needs."
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I. Hurt.

March 2, 2022

5  out of  5
rating by I. Hurt.
"I highly recommend Zochil, she is always attentive to my need as a customer and always responds quickly. Zochil you rocks!"
We responded:
"Thank you so much for the 5 star review. Zochil is a great part of our agency and we appreciate the kind words and happy of the customer service that is provided."